Supervisor’s Toolkit III: Conflict Management en Español
March 30 @ 1:00 pm - 5:00 pm
Conflict management is a way of resolving conflict early, by means of skilled communication and negotiation. As a manager, it is important to know how to nip the problem in the bud; and how to defuse the situation before it gets out of hand.
This half day conflict resolution training is designed to demonstrate and teach correct conflict management principles: it is designed to help individuals manage any conflict situation, it provides practical strategies for interpersonal conflict resolution in the workplace, and helps participants change their attitude and behavior so they can address and minimize conflicts altogether.
Our Spanish workshop is conducted by a bilingual professional trainer who understands and honors the Hispanic culture as well as the needs and expectations of U.S. owned and operated businesses.
Dates: March 30 ▪ November 9
Time: 1:00 – 5:00
Location: Finley Community Center, 2060 W. College Avenue, Santa Rosa
Register by completing the form below or emailing firstname.lastname@example.org.