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January 2018

Harassment Prevention Training for Supervisors

January 24 @ 9:00 am - 11:00 am
Arrow Benefits Group, 1 Willowbrook Ct #230
Petaluma, CA 94954 United States

Is it really sexual harassment? Is it a hostile working environment? Is it bullying? Do your managers know how to respond to rumors or complaints? Do they realize they are held to a higher legal standard? All these questions and more are addressed in our interactive, AB-1825 compliant training on harassment prevention. Location:  Arrow Benefits Group – 1 Willowbrook Ct #230, Petaluma, CA 94954 Fee: $115 per participant Register by completing the form below or emailing info@personnelperspective.com.

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February 2018

Emotional Intelligence

February 21 @ 9:00 am - 1:00 pm
Arrow Benefits Group, 1 Willowbrook Ct #230
Petaluma, CA 94954 United States

Successful people recognize the contribution Emotional Intelligence has made to their professional and personal lives.  It is clear the ability to apply Emotional Intelligence to recognize and manage emotions---thinking, feeling, acting—greatly influences the outcome. Location:  Arrow Benefits Group - 1 Willowbrook Ct #230, Petaluma, CA 94954 Fee: $380 Register by completing the form below or emailing info@personnelperspective.com.

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March 2018

Supervisor’s Toolkit I: Supervisory Fundamentals

March 14 @ 9:00 am - 4:00 pm
Arrow Benefits Group, 1 Willowbrook Ct #230
Petaluma, CA 94954 United States

Whether you were recently promoted or have been supervising people for years, this workshop is for you. Your job is to get results through the work performance of others. Learn how to lead and influence your employees. The training will provide you with tools for setting clear performance expectations, providing positive and negative feedback, and resolving conflict. Whether you were promoted from within or hired from outside your organization, the key to supervisory success is balancing both task and people…

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Supervisor’s Toolkit II: Tough Conversations

March 21 @ 9:00 am - 12:00 pm
Arrow Benefits Group, 1 Willowbrook Ct #230
Petaluma, CA 94954 United States

Meaningful conversations aren’t always easy, but they are a crucial part of leadership. Deliver constructive feedback with clarity and deal with high emotions in the workplace. As a manager, sometimes you need to have conversations that you’d rather not have to have. Dealing with performance issues or habitual patterns like chronic lateness can be tough and may stir up emotions, but these conversations are crucial in the workplace and need to be handled in the right way. This practical course will give…

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Supervisor’s Toolkit III: Conflict Management

March 28 @ 9:00 am - 12:00 pm
Arrow Benefits Group, 1 Willowbrook Ct #230
Petaluma, CA 94954 United States
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Managers face conflict and solve problems every day. Supervising employees with different personalities and work approaches can create confusion, disagreements and conflict. Resolving internal conflicts with individuals or between team members is a key skill for today’s supervisor. Addressing conflict early supports high levels of performance at the individual and team level. This workshop will provide you with a process for having those challenging conversations and honing your supervisory skills. The focus will be on learning and practicing the steps…

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