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Supervisor’s Toolkit II and III: Tough Conversations and Conflict Management – Online Training

July 20, 2022 @ 9:00 am - 4:00 pm

Meaningful conversations and conflict management are not always easy, but they are a vital part of leadership. We have combined two workshops to bring you a comprehensive training on how to address the difficult situations all leaders experience.

In this series participants will learn tools and techniques to deliver constructive feedback, deal with high emotions in the workplace, and address tough conversations before they escalate into conflict. This training will also provide the tools to resolve conflicts between team members and address different personalities and approaches as disagreements arise.

Toolkit II is scheduled from 8:30 am – 11:30 a.m. and Toolkit III is scheduled from 12:30 pm – 3:30 pm.

  • Fee: $495/person
  • Location: Arrow Benefits Group, 1465 N McDowell Blvd Suite 180, Petaluma, CA 94954

In preparation for the training, please take note of these important points:

  • This training ideally should be accessed on a computer with video conferencing capabilities.
  • One attendee per web-cam enabled device (computer, tablet, smart phone).
  • This training is interactive and you are encouraged to participate (to your comfort level). When everyone participates, the experience is richer for all in attendance.

Register by completing the form below or emailing 


July 20, 2022
9:00 am - 4:00 pm